The complete guide to improving the performance of your legal department
Lawyers have been thinking about how to become more efficient for a long time now. Having been forced to adopt and accelerate digitization during the pandemic, even those who were previously skeptical are now more confident and eager to continue driving efficiencies. Having become more comfortable with change, legal departments are now ready to build on the momentum of digitization to boost efficiency.
1. Define a strategic plan
A strategic plan enables the actions of the legal department to be aligned with the company's objectives. It must reflect the legal department's contribution to the results, help the legal department prioritize its actions and be in line with business logic.
2. Optimizing your resources
Effectiveness is the ability to achieve results. Efficiency is the ability to achieve the same results with a minimum of resources. In order to be efficient, a legal department must think about the distribution of its budget in order to optimize its resources.
3. Set performance indicators (KPI's)
KPI's allow a company to measure its own results, those of a department or even an employee. Recently, legal departments have started to implement them to improve their performance and better position themselves internally.
4. Outsourcing certain legal services
Even today, lawyers still perform a large number of manual tasks with little added value. The outsourcing of certain legal services (Legal Process Outsourcing or LPO in English) makes it possible to delegate this low-skilled workload to specialized companies.
5. Automation of low value-added tasks
Automation is coming to the forefront of the digitization movement. Indeed, the latest technological solutions that have appeared on the market today allow lawyers to drastically reduce the time spent on low added-value tasks.